Terms and Conditions

Last updated: 13th of February 2025

These Terms and Conditions ("Terms") govern your use of the webshop at www.studygermanonline.com (the "Website") operated by Pietschy, registered at Bataviastraat 46f, 1095EV Amsterdam, Netherlands, with VAT number NL002513498B58 and Chamber of Commerce (KVK) registration number 74042831.

By purchasing products from our webshop, you agree to comply with these Terms.

1. Products and Services

Study German Online offers digital worksheets for single purchase. These products are delivered electronically via download links upon successful payment.

2. Pricing and Payment

All prices listed on the Website are in EUR (€) and include VAT.
We accept PayPal and credit card payments.
Payment must be completed before accessing any purchased products.

3. Delivery of Digital Products

After completing your purchase, you will receive an email with a download link to access your purchased materials.
If you do not receive the email within 24 hours, please check your spam folder or contact us at lessons@studygermanonline.com.
The download link is intended for the purchaser only and should not be shared.

4. Refund and Cancellation Policy

Due to the digital nature of our products, all sales are final, and we do not offer refunds.
If you experience any technical issues with downloading a file, please contact us for assistance.

5. Intellectual Property & Usage Restrictions

All digital materials are copyrighted by Study German Online.
Purchases are for personal use or classroom use only.
Redistribution, resale, or public sharing of our materials is strictly prohibited without written permission.
If you wish to share our materials beyond your own classroom, please contact us for licensing options.

6. User Responsibilities

You are responsible for ensuring that your device and software support the digital materials before purchase.
Any unauthorized sharing or misuse of our materials may result in legal action.

7. Limitation of Liability

We strive to provide accurate and high-quality materials, but we do not guarantee specific learning outcomes.
We are not responsible for any technical issues caused by third-party platforms (e.g., payment processors, email providers).

8. Privacy & Data Protection

We collect and process personal data in accordance with our Privacy Policy.
Your payment information is processed securely by third-party providers (PayPal, credit card processors), and we do not store any payment details.

9. Amendments & Updates

We reserve the right to update these Terms at any time.
Any significant changes will be communicated via the Website.
Your continued use of the webshop after updates signifies your acceptance of the new Terms.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Netherlands.
In case of disputes, both parties agree to seek resolution through mutual discussion before legal action.